FAQ
Plain answers to what shop owners ask first. Where something is not settled yet, we say so.
Does the software need the internet?
Gentleman's Tailor is activated with an offline licence file and stores its data on your computer. Check each product page for its exact requirements.
Where is my shop's data stored?
On your own computer, in the program's data folder. This website never receives your shop's orders, measurements or customers.
Can I use it in several branches with shared data?
Not for Gentleman's Tailor: each computer keeps its own separate database and there is no synchronisation between branches. Each product page states its device and branch support.
How do I activate it on a computer?
Start the program, copy the Machine ID it shows (MT1-…), and send it in a device activation request from your account. You will receive a licence file for that computer.
What happens if I change my computer?
Send the new computer's Machine ID in a new activation request, then move your data using the program's backup and restore feature.
What happens if this website is down?
Installed software keeps working. You only need the website to buy, download or ask for support.
Do future versions cost extra?
Your licence covers the version line shown on the product page (for example 1.x). A new paid major version is not included automatically.
Which payment methods are accepted?
Payment happens on the payment provider's secure page; the available methods are shown there. We never see your card details.
Can I get a tax invoice?
We issue purchase receipts. They are not tax invoices.
Requirements: Gentleman’s Tailor
- Platform
- Windows (64-bit)
- Operating system
- Not yet confirmed — please ask us before buying.
- Devices & branches
- Single computer
- Branch synchronisation
- Not supported. Each computer keeps its own separate data.
Questions before buying?
Read the common questions, or write to us and we will answer before you pay.